Last updated on 2019/01/28
BewellConnect’s ambition is to be a major player in the connected health sector. We place great importance on transparency, honesty and security, which are essential to building a relationship of trust. This means that protecting your personal data, especially in the health sector, is essential to us. The aim of this document is to inform you about the data protection policy and how we apply it.
The new General Data Protection Regulation 2016/679 came into force on 25 May 2018. In applying it, we only use your personal data with your consent and make every effort to ensure its security. BewellConnect controls the personal data that you communicate to us and is responsible for your personal data in accordance with French law no. 78-17 of 6 January 1978 relating to data protection.
We are committed to respecting the following principles:
We collect two types of information about our visitors:
When you use BewellConnect’s solutions, certain personal data essential to the operation of our products and the provision of services is collected. This concerns measurements taken using medical equipment or entered by the user:
As part of the “Locate” feature, geolocation data will be used.
The other personal information we collect mainly relates to contact and financial details, which is collected exclusively via our website accessible from your computer or the BewellConnect app.
Furthermore, when you use our Materials, we may collect and process some or all of the following data:
This personal data gives us information about you and enables us to respond to your requests. Data is also collected when you browse our websites via cookies (a text file deposited on the user’s computer when visiting our site) to improve the user experience that we offer you on our interfaces.
When you fill in a contact form, the collection of your personal data allows us to answer the questions received and to facilitate your identification. When you fill out a newsletter registration form, we collect your personal data so that we can inform you about our news, our business operations and share content and health tips with you.
As part of the click to chat feature, your IP address and country are also collected.
We collect your personal data to provide you with the best online experience and a high-quality service. In particular, we may collect, hold and use your personal data for the following purposes:
We may also need your personal data to fulfil legal obligations or as part of the contractual relationship with you.
When we collect and use your personal data for the purposes mentioned above or for any other request, we will inform you before or at the time of collection.
We request your consent to process your personal data. If you have given your consent for the processing of your personal data, you have the right to withdraw that consent at any time.
When we share your personal data with our affiliates, we make sure that we do so only with organisations that have significant data and data storage security systems in place that respect privacy laws under conditions equivalent to those we comply with.
Your personal data will not be shared, sold, rented or disclosed for purposes other than those described in the Policy. We may, however, transmit your data for purposes other than those provided for in the Policy, in cases where their disclosure is required by law and governmental authorities.
We will not collect, use or disseminate your personal information without your knowledge or consent, as defined in this Policy, unless otherwise provided by law. We may occasionally transfer your personal data to trusted third parties and/or non-BewellConnect partners who may assist us in developing new services or products, inquire about our services or products, provide services that we offer to you. In this case, we ask these companies to protect your data in accordance with this Policy. You may modify or revoke your agreement at any time, within a reasonable time, subject to the legal or contractual restrictions in this regard.
Your personal data will only be stored for the time necessary to carry out our activities and services for the purposes of each processing action and under the terms of the Regulations. Your personal data is kept for 3 years following the last contact at the initiative of the person concerned or at the end of the contractual relationship.
When you contact BewellConnect, we keep a record of you in a register for as long as we need to provide our services. We may also retain a copy of any exchanges with you for the required duration to protect us during any legal proceedings. As soon as we no longer need to keep your personal data, we will delete it.
When we process your personal data, you are eligible for several rights that you can exercise at any time. Below is an overview of these rights and what they mean for you.
The right to access your personal data and the right of rectification
It is important to us that the personal data we hold about you is accurate, up-to-date, complete, relevant and not misleading. In order to ensure that this commitment is respected, you have the right to access, correct or update your personal data at any time.
The right to portability of your data
You have the right to receive your personal data in a structured, commonly used and machine-readable format if we have processed your personal data on the following grounds:
The right to request the deletion of your personal data
You have the right to request the deletion of your personal data when:
If you wish to delete personal data that we hold about you, please notify us and we will take reasonable steps to respond to your request in accordance with legal requirements.
If the personal data we collect is no longer necessary for any purpose and there is no legal obligation for us to keep it, we will do our utmost to delete, destroy or anonymize that data.
The right to limit the processing of your data
You have the right to request the limitation of the processing of your personal data if:
If you wish to limit the processing that we carry out on your personal data, please notify us and we will take reasonable steps to respond to your request in accordance with legal requirements.
The right to oppose the processing of your personal data
You have the right to object to the processing of your personal data at any time.
The right to file a complaint with a supervisory authority
You have the right to file a complaint directly with a supervisory authority, such as the CNIL, with regard to the way in which we process your personal data.
Upon request, we will inform you of the existence, use and distribution of personal data about you, and we will allow you to access it.
In accordance with the applicable law, the User has a general right to access, modify, rectify and delete, for legitimate reasons, the Personal Data relating to them and collected via our materials.
You can exercise these rights and prerogatives by sending us your request via the contact form on our website or by writing to BewellConnect at 112 avenue Kléber 75116 Paris. This email and/or letter must contain a way to verify your identity.
A response will be sent to you within a maximum of two (2) months following receipt of the request.
We are mindful of the importance of the security of your personal data. We make every effort to protect your personal data from misuse, interference, damage, unauthorised access, modification or disclosure. We have implemented numerous security measures to help you protect your personal data. In particular, we use access controls, firewalls and secure servers, and we encrypt personal data.
Personal data will not be processed outside the European Economic Area (EEA)
Our Mobile App may include notifications that may appear on your mobile device. The online platform from which our Mobile App can be downloaded to your mobile device determines, under its sole responsibility, the settings compatible with your mobile device’s operating system enabling you to authorise or deny the use of the notification features.
Please refer to the terms and conditions of use of the distribution platform from which our Mobile App can be downloaded to your mobile device. Please also refer to your mobile device settings to set up your notifications. You can change the notification settings of your Mobile App at any time to authorise or deny the use of notification features.
The location services on your mobile device are your responsibility.
Our Mobile Apps may contain localisation features for your mobile device or our Services. The online platform from which our Mobile App can be downloaded to your mobile device determines, under its sole responsibility, the settings compatible with your mobile device’s operating system enabling you to authorise or deny the use of the location features.
Please refer to the terms and conditions of use of the distribution platform from which our Mobile App can be downloaded to your mobile device. Please also refer to your mobile device settings to set up the location services. You can change the location settings of your Mobile App at any time to authorise or deny the use of location features.
Location features may enable us to give you access to our Services or Customised Services based on your location. They also enable us to send you information, content, services or personalised sales offers that match your interests and location.
Data protection Policy modification